This place suits me perfectly with excellent wi-fi, 24-hour reception, and a cozy bar lounge. I remember how the staff helped my elderly parents on my first stay. their friendly attitude makes a difference. Tip, Don't miss the breakfast!

Charming, Charming, Charming

I was absolutely smitten with the charming ambiance, particularly the historical Captain Scott Room where we enjoyed breakfast filled with fresh fruits and delicious pastries. The Cinema Room with its retro vibes gave us the perfect cozy escape after a day of exploring. With friendly staff who went above and beyond, it felt like a warm hug throughout our stay!

recommend ❤️✨

The air conditioning was a huge bonus. the lift was out of order.

perfect base for exploring the castle and vibrant city life

I stayed here for 2 nights and loved how I could easily walk to the castle and beautiful Bute Park, which made my weekend strolls extra enjoyable and convenient. the friendly staff even served us drinks at the bar late into the night after our event nearby.

Great stay in Cardiff

Had a fab night! The location's super central, perfect for shopping and trains. My room was clean, comfy bed, and loved the toiletries. The breakfast spread was awesome with loads of options and three toasters, such a simple but nice touch! The only thing was the dusty corners in the room could use some attention.

the room was really spacious n had a big tv, super comfy beds n a nice clean bathroom with a lovely shower. we loved the quietness n the location was spot on, close to everything! breakfast had a great amount of options, too!

only complaint was the heating in the room was way too high, n the elevator situation was kinda annoying with 2 lifts needed to get to the room.

perfect location with a charming breakfast experience

Friendly staff, clean rooms, beautiful dining.

Solid comfort in the rooms, especially the Standard Twin Room. The exact location is extremely convenient, right in the bustling city center, with various attractions and dining options within walking distance.

The price hiked significantly due to a nearby stadium event, making the small room feel overpriced at over £300 a night. the room presented some issues, constant vibrations from above that could distract from relaxation, ineffective air conditioning, and blackout curtains that would definitely be necessary for a good night's sleep. Those needing wheelchair access should note the two flights of stairs before reaching the elevator, which can be quite the hassle considering the overall accessibility of the building.

great room but slightly limited dining options

The room was a nice size and exceptionally clean. The staff were friendly and very helpful, allowing us to store our bags until check-in.

Dining options were quite limited within the hotel.

i recently attended a wedding ceremony in cardiff and stayed at this hotel, which truly exceeded my expectations. the central location made it convenient for exploring the city, and the complimentary breakfast was a delightful surprise with fresh fruits and pastries. the staff were friendly and created a warm atmosphere for our stay.

room lacked a comfortable chair.

We had a brilliant time staying here with friends! The location was spot on, and we enjoyed visiting local attractions and dining out. The rooms were comfy, with everything we needed. Breakfast had a good selection, and the staff was super friendly and helpful.

We had the perfect family getaway, with the hotel being right in the center of Cardiff, just a short walk from Cardiff Castle. The spacious rooms accommodated us and our pets comfortably, making for a relaxing stay. The breakfast buffet was a hit, especially with the variety available.

My kids wished the lifts were more reliable for a smoother experience when going to our room.

It was just a smart choice for a whistle-stop in Cardiff with very good value for money. The location is super convenient, and the double-glazing really keeps the noise out. For anyone traveling, be aware that the stairs to the reception can be a bit of a drag with luggage.